• watchdog

I wanted to replace my ageing front door locks with more secure ones, I visited the shop and spoke to the locksmith on site who explained the different types of locks and latches available. Then took down my details and said someone from the head office would be in contact. Very shortly afterwards, I received a call back from Vijay from their head office who explained the different standards and their pricing. He was very patient and through Whatsapp he was able to show me pictures of the different locks and their associated pricing. I placed an order with them and arranged a date for the locksmith to attend site.

The locksmith was very knowledgeable and professional. He replaced all three locks and installed a kick bar within a couple of hours. He was also very careful to clear any mess he made which I appreciated. A couple of weeks later one of the locks started catching a bit, I gave Vijay a call and he was ready to send someone around within an hour to rectify the issue. The issue was resolved, and I have had no issues since. A very professional company and one I would recommend.